Terms of Service

1. Acceptance of Terms

By creating an account, accessing, or using the Service in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and references to “you” shall include that organization.

2. Service Description

Vantage is an AI-powered social media content generation platform designed for real estate professionals. The Service provides the following capabilities:

• Property Listing Import: Users may import real estate listing data via MLS integrations, Zillow, or manual entry.
• AI Content Generation: The Service uses artificial intelligence to generate platform-specific social media posts tailored for Facebook, Instagram, LinkedIn, and Twitter/X.
• Voice Profile: The Service can analyze a user's existing social media posts to learn and replicate their unique writing style when generating new content.
• Brand Profile: The Service can extract branding elements from a user's website to maintain brand consistency across generated content.
• Social Media Publishing: Users may connect their social media accounts via OAuth to publish and schedule generated content directly from the platform.
• Property Management: Users may organize, manage, and track their property listings and associated content within the platform.

3. User Accounts and Responsibilities

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary to keep it accurate and complete. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

When you connect third-party social media accounts to Vantage via OAuth, you authorize us to access and interact with those accounts on your behalf, including publishing and scheduling content. You are responsible for ensuring that your use of the Service complies with the terms of service of any connected third-party platforms. You may revoke these connections at any time through your account settings.

You agree to notify us immediately at support@govantage.ai if you become aware of any unauthorized use of your account or any other breach of security.

4. Privacy and Data Use

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is available on our Site and incorporated into these Terms by reference.

By using the Service, you acknowledge and agree that we collect and process the following types of data:

• Property Data: Listing information you import or enter, including property details, photos, and descriptions.
• Social Media Data: Content and account information from connected social media accounts, used to generate Voice Profiles, publish content, and provide the Service.
• Generated Content: AI-generated posts and other content created through the Service.
• Usage Data: Information about how you interact with the Service, used to improve and maintain the platform.

Payments are processed securely through Stripe. We do not store your full payment card details on our servers. By using Vantage's paid features, you also agree to Stripe's Services Agreement and Privacy Policy.

5. User Responsibilities

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any purpose that is illegal or prohibited by these Terms or applicable law.
• Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure.
• Attempt to gain unauthorized access to the Service, other user accounts, or any related systems or networks.
• Use the Service to generate, publish, or distribute content that is misleading, defamatory, obscene, fraudulent, or otherwise objectionable.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the Service.
• Use automated means (bots, scrapers, or similar tools) to access the Service without our prior written consent.
• Resell, sublicense, or redistribute the Service or any content generated through the Service in a manner that competes with Vantage.

6. Intellectual Property

The Service, including its design, features, functionality, software, text, graphics, logos, and all other content and materials provided by Vantage (collectively, “Vantage Content”), is owned by Renn Labs LLC and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any Vantage Content without our prior written consent.

You retain ownership of the property data you provide and the content generated through your use of the Service (“User Content”). By using the Service, you grant Renn Labs LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display your User Content solely as necessary to provide, maintain, and improve the Service. This license terminates when you delete your User Content or your account, except where your User Content has been shared with others who have not deleted it.

7. Trademarks

“Vantage,” “govantage.ai,” the Vantage logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Renn Labs LLC or its affiliates. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

8. Service Limitations and Disclaimers

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Vantage uses artificial intelligence, including third-party AI services, to generate content. AI-generated content may contain inaccuracies, errors, or information that does not reflect current market conditions or property details. You are solely responsible for reviewing, verifying, and approving all content before publishing or distributing it. Vantage does not guarantee the accuracy, completeness, reliability, or suitability of any AI-generated content for any particular purpose.

We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not guarantee that any content generated through the Service will achieve specific results, engagement, or performance on any social media platform.

Third-party integrations (including MLS providers, Zillow, social media platforms, and payment processors) are subject to their own terms and availability. We are not responsible for the actions, content, or policies of any third-party services.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RENN LABS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (C) ANY CONTENT OBTAINED FROM THE SERVICE, INCLUDING AI-GENERATED CONTENT; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS LESSER.

10. Indemnification

You agree to indemnify, defend, and hold harmless Renn Labs LLC, its officers, directors, employees, agents, affiliates, licensors, and suppliers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of a third party, including intellectual property rights; (d) any content you publish through the Service, including AI-generated content that you reviewed and approved for publication; or (e) any misrepresentation made by you.

11. Changes to Terms

We reserve the right to modify these Terms at any time at our sole discretion. If we make material changes, we will notify you by updating the “Effective Date” at the top of these Terms and, where appropriate, providing additional notice (such as via email or an in-app notification). Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.

12. Termination

We may suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service will immediately cease. You may also terminate your account at any time by contacting us at support@govantage.ai or through your account settings.

Upon termination, we may delete your account data and User Content. We are not obligated to retain or provide you with copies of any data or content associated with your account after termination. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitations of liability, and indemnification.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Florida, without regard to its conflict of laws provisions.

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue binding arbitration administered in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Palm Beach County, Florida. Judgment on the arbitration award may be entered in any court having jurisdiction thereof.

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you waive any right to a jury trial.

14. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms and all rights under them to a successor entity, whether by merger, acquisition, reorganization, or sale of all or substantially all of our assets, without your consent or notice. Any attempted assignment in violation of this section shall be null and void.

15. Miscellaneous

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Renn Labs LLC d/b/a Vantage concerning your use of the Service. If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. The section headings used in these Terms are for convenience only and have no legal significance.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Renn Labs LLC d/b/a Vantage
7777 Glades Rd., Ste 100 c/o Renn Labs LLC, Boca Raton, FL 33434
Email: support@govantage.ai
Website: govantage.ai